Terms and Conditions

Welcome to Sally's Luxury online store, operated by Sally's Luxury LLC. These terms and conditions outline the rules and regulations for the use of Sally's Luxury website, located at www.sallysluxury.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Sally's Luxury if you do not agree to all of the terms and conditions stated on this page.

 Intellectual Property Rights

Unless otherwise stated, Sally's Luxury and/or its licensors own the intellectual property rights for all material on Sally's Luxury. All intellectual property rights are reserved. You may access this from Sally's Luxury for your own personal use subjected to restrictions set in these terms and conditions.


You are specifically restricted from all of the following:

  • Publishing any Sally's Luxury material in any other media.
  • Selling, sublicensing, and/or otherwise commercializing any Sally's Luxury material.
  • Publicly performing and/or showing any Sally's Luxury material.
  • Using this website in any way that is or may be damaging to Sally's Luxury.
  • Using this website in any way that impacts user access to Sally's Luxury.
  • Using this website contrary to applicable laws and regulations, or in any way that may cause harm to the Sally's Luxury brand.


Sally's Luxury website is provided "as is," with all faults, and Sally's Luxury expresses no representations or warranties of any kind related to Sally's Luxury or the materials contained on Sally's Luxury website. Also, nothing contained on Sally's Luxury shall be interpreted as advising you.

Limitation of Liability

In no event shall Sally's Luxury, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of Sally's Luxury, whether such liability is under contract, tort, or otherwise. Sally's Luxury, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of Sally's Luxury.


You hereby indemnify to the fullest extent Sally's Luxury from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms.


If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Sally's Luxury is permitted to revise these terms at any time as it sees fit, and by using this website, you are expected to review these terms regularly.

Governing Law & Jurisdiction

These terms will be governed by and interpreted in accordance with the laws of the State of Georgia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Georgia for the resolution of any disputes.

By using Sally's Luxury, you agree to be bound by these terms and conditions. If you do not agree to abide by the terms and conditions set forth herein, please refrain from using Sally's Luxury.

 1 Year Manufacturer Warranty

Sally's Luxury  warrants to the original purchaser ("the Customer") that each flat iron ("the Product") sold by Sally's Luxury is free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase ("the Warranty Period").

Warranty Coverage

During the Warranty Period, if the Product proves defective due to materials or workmanship, the Manufacturer will, at its sole discretion, repair or replace the defective Product, free of charge.


This warranty does not cover damage caused by:

  1. Misuse, abuse, or negligence.
  2. Unauthorized modifications or repairs.
  3. Failure to follow the manufacturer's instructions for use and care.
  4. Accidents, fire, flood, or other acts of nature.
  5. Use of the Product with improper voltage or current.
  6. Normal wear and tear.

Claim Procedure

To make a warranty claim, the Customer must:

  1. Contact Sally's Luxury Customer Service within the Warranty Period.
  2. Provide proof of purchase, including the date of purchase and the original receipt.
  3. Describe the nature of the defect or problem with the Product.

Upon receipt of a valid warranty claim, Sally's Luxury will provide instructions for returning the Product. The Customer is responsible for shipping costs associated with returning the Product to the Manufacturer.


Shipping will be within 2-5 business days using UPS Ground shipping. This excludes backorders Backorders will be shipped within 30 business days and will be labeled on the website as "backorder" . 

Limitation of Liability

To the maximum extent permitted by applicable law, the Manufacturer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use the Product.

Governing Law

This warranty shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.


If any provision of this warranty is found to be unenforceable or invalid under any applicable law, such provision shall be deemed severed from this warranty without affecting the validity and enforceability of the remaining provisions.

Entire Agreement

This warranty constitutes the entire agreement between the Manufacturer and the Customer regarding the warranty of the Product and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.

By using the Product, the Customer agrees to be bound by the terms of this warranty. If the Customer does not agree to abide by these terms, the Customer should cease using the Product and may be eligible for a refund in accordance with Sally's Luxury's return policy.